FAQ

Frequently asked questions

Self Storage Somerset – Frequently Asked Questions

1. How much does self storage cost in Somerset?

We use live pricing. Storage prices may rise or fall based on unit size, availability and demand. The website always shows the current price.

2. What can I store in a storage unit?

You can store almost anything, including furniture, household items, business stock, documents and collectables.
For safety and legal reasons, you cannot store hazardous materials, illegal goods, perishable food, animals or plants.

3. How quickly can I move in?

You can often move into your storage unit the same day. Simply complete the online booking, provide ID, and pay your deposit and first rental period. Booking in advance guarantees your preferred unit size.

4. How secure are your storage units?

Our Somerset storage facility is highly secure, with:

Individually locked units
24/7 CCTV monitoring
Intruder and fire alarm systems
On-site staff during opening hours
You are the only person with access to your unit.

5. When can I access my storage unit?

You get free, unlimited access during our convenient opening hours:
Monday–Friday: 9:00–17:00
Saturday: 10:00–14:00

You can visit your unit whenever you need.

6. How flexible is your storage rental?

Our storage is fully flexible. You can store from as little as 14 days to as long as you need, and only need to give 14 days’ notice to leave. You can also upgrade or downsize your unit anytime.

7. Do I need insurance for my stored items?

Yes, all customers must have contents protection for their goods. We can arrange affordable protection cover for you, giving complete peace of mind.

8. What storage unit sizes do you offer?

We offer a wide range of storage units, from small lockers for a few boxes to larger units for full household or business storage. Our team can help you choose the perfect size to avoid paying for space you don’t need.

9. How do I pay for my storage unit?

Payments are simple and secure. You can pay online, by debit or credit card, or set up automatic payments. Rent is paid in advance every 4 weeks or monthly.

10. Do you provide packing materials and moving help?

Yes. We sell boxes, bubble wrap, tape and packing supplies on site. Trolleys are free to use.

FAQ